This is the 4th time we have been here during the pandemic, and we have always felt safe. Service was as good as you would expect in a place like this and the ambient is same as ever, except further apart. The beer list is not as good as usual, as Hopcat, like all others, is suffering during this medical disaster, but it was sufficient for me to find something I really like. The Comic fries were like they always are, excellent. My wife usually gets the wrap and it was also very good. I did not get the chili this trip, but is is always great. I should have taken a picture, but I was hungry and I don't usually take pictures of food. Granted this is not a fast food joint, but this burger came out looking like they had constructed it for an "after" picture of exactly how a burger should be made. and other chains ads show the perfectly constructed burger, but in reality, it never comes out that way. On this particular stop, I ordered the olive burger. We stop at this place regularly, and they are doing a pretty good job of social distancing and safety. Moreĭuring these difficult times, it is great when something is nearly perfect. It took more than 10 days for me to recover from the damage caused by this negligent behavior. They cannot do a simple job right even after two chances for doing it the right way. I said, the apologies don’t undo the damage which was already done to my health. I felt completely stunned and felt bad for myself for the health consequences I was about to face. He said the burger I was just served was made of a bun with wheat flour (just a normal bun). I had already eaten 70% of the burger by the time he came apologizing to me. About 15 minutes later a man from the restaurant management comes running to me and apologizing like if something very serious happened. I just trusted him and started eating the burger.
He went back and returned to me with the same burger minus the fries, without understanding the fact that the fries might have already caused cross contamination of the burger. I said the fries were not ok for my health. At first he got me an alleged gluten-free burger with fries which were not gluten-free. Most likely he was a college going student with very poor training on serving in a restaurant. even for a tiny amount of gluten contamination).
Hopcat grand rapids specials free#
I asked them explicitly for the specific item to be made free from gluten, because I have a severe gluten allergy (diarrhea, hives all over the body, non-stop itching, breathing difficulties, drowsiness, joints inflammation, stomach inflammation, etc. There was only one item on the menu which was gluten free. I went to this place with my work colleagues for.
This is the worst restaurant if you have gluten allergy. However, if you are one of those people who cannot have gluten, read below. This place maybe great place for people without any food intolerances.
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